* Company is responsible for indication of the Client's
Account balance in any particular moment.
* Company's responsibility starts from the moment when the
first record about Client's funds deposit is placed, changed
depending on results of the Client's Operations and continues
up to the moment when the Client's request for full withdrawal
of the funds from the Client's Account will be processed.
* The only official methods of deposits/withdrawals are the
methods which appear on the Site. Client is taking all risks
related to the usage of the payment methods, as to the fact
that the payment methods providers are not Company's partners
and such activity is not in Company's responsibility. Company
is not responsible for any delay or cancelation of funds
transaction which was caused by the payment method provider.
If Client has any claims related to any of the payment
methods, it's in Client's responsibility to contact the
support of the particular payment method provider and to
notify Company about such claims.
* Company doesn't take any responsibility to the activity of
any third part service providers which Client may use in order
to make any deposit/withdrawal. Company's financial
responsibility towards Client's funds starts at the moment the
funds arrives to the Company's bank account or any other
account related to Company and that appears at the Company
payment methods page on the Site. Company doesn't take any
responsibility for actions or omission of the third parties
who are carrying out banking, billing, or any other activity,
similar to it, or other intermediary activity related to the
support of banking or other accounts, billing or transfer of
the Client's funds. In case any fraud appears during the
Operation or after it, Company reserves the right to cancel
the Operation and to stop the Services provision regarding the
Client's Account. Company's responsibility as to the Client's
funds ends at the time the funds leaves Company's bank account
or any other account related to Company and appears at the
Company's payment methods page on the Site.
* If any technical mistakes appear at the time of Operation
Company reserves the right to cancel such Operation and stop
all other Client's activity on the Site.
* Company is not responsible for any failure to process the
data related to any systems used by Client for payment, or for
the issuing refusal to provide authorisation of the payment.
Company is not responsible for the quality, quantity, price,
terms or conditions of any Services or other facilities
offered to Client on the Site or purchased by Client from the
Site. When Client pays for any of the Services, Client is
primarily bound by the Contract and Site terms and conditions.
Only Client is responsible for paying for all Services ordered
through the Site and for any additional expenses/fees that can
be applied to this payment. Company acts only as the executor
of the payment in the amount stated by the Site, and it is not
responsible for pricing, total prices and/or total sums. The
Client understands and confirms that the Client is solely
responsible for any foreign exchange fees levied by the
Client's bank or any payment processor in ases when the Client
deposits or withdraws funds in the currency different form the
currency of the Client's trading account. The Client further
understands and confirms that the Company shall not bear any
responsibility for the reimbursement of any such foreign
exchange charges. In case there is a situation when Client do
not agree with the aforementioned terms and conditions and/or
other reasons, Client is obliged to cancel the payment, and,
if necessary, contact directly the administrator/ support of
the Site.
* The identification process should be completed within ten
(10) business days since Company`s request to identify Client
is placed. In some cases Company may increase the
identification process up to thirty (30) business days.
* In order to make a deposit Client has to make an enquiry
from Client's “personal cabinet” on the Site. In order to
complete the enquiry Client has to choose any of the payment
methods from the list specified on the Site, fill in all
necessary details and to continue to the payment page.
* Processing time of the enquiry depends on the payment method
and may vary from one method to another, Company cannot
regulate the processing time. In case of using electronic
payment methods the Operation time can vary from seconds to
days. In case of using direct bank wire transfer the Operation
time can be up to forty five (45) business days.
* Company is not a tax agent for Client and not provides any
Client's information to any third part unless it will be
requested officially by a government office according to any
applicable law.
* By agreeing to receive the Services, Client understands and
accepts that processing of any of Client's payments are
executed by Company, and there is no statutory right of
revocation of already purchased Services or any other
opportunities to cancel the payment. If Client wishes to
reject to receive the Services for further purchases of
Services or other facilities on the Site, Client can do that
by using Client's personal account/profile on the Site.
* By accepting the terms & conditions of the Contract and all
polices mentioned in the Contract, Client, as the legal user
of a bank or payment system or the virtual POS terminal
(including, but without being limited, users of self-service
terminals, stored-value cards, e-Wallet), hereby confirms that
he is entitled to receive Services offered via the Site.
Hereby Client warrants that Client have reached or surpassed
the legal age, which is considered as such by any jurisdiction
of Client or Company in order to receive Services provided on
the Site.
* By starting to use the Services Client takes legal
responsibility for not violating the legislation of any
country where such Services are being used, and confirms that
Company is not responsible for any unlawful or unauthorized
violation.
* Procedure of the Client's identity verification is carried
out by Company for the confirmation of correctness and
completeness of data provided by Client. For carrying out this
procedure Company is obliged to demand and Client is obliged
to provide: — the scan or the digital photo of the all-civil,
international passport or other document proving the Client's
identity in a legible look. A pages of passports with the
photo and personal data or other document (for example ID
Card) containing the photo and personal data. In addition
Company has the right to demand from Client actual accounts
for utilities, the contract with bank on opening of the
personal account, scans of bank cards, and also any other
documents if the abovementioned documents don't allow to
identify Client in full and/or it's necessary to verify the
data specified by the Client at registration on the Site.
* Client has the right to demand funds which is available in
Client's Account at the time of the enquiry.